Making Every
Railway Journey Easier
RailAssist is India's first dedicated digital platform for booking verified railway assistance services — porters, wheelchair attendants, and station guides — at 50+ major Indian railway stations.
Why RailAssist Exists
Indian Railways is the lifeline of our nation. But for millions of passengers — especially the elderly, families with young children, and differently-abled travellers — navigating a large railway station can be overwhelming.
- 1
Indian Railways carries over 23 million passengers daily across 7,500+ stations.
- 2
Elderly, disabled, and first-time travellers often struggle to find and negotiate with porters.
- 3
Porter wages are unregulated — passengers often overpay or get scammed.
- 4
There was no trusted, digital platform to book certified railway helpers.
“RailAssist was built to solve a real, everyday problem — making railway stations accessible to everyone, and ensuring every porter gets a fair, steady income.”
— Madhav Kohli, Founder
What We Offer
A complete digital railway assistance ecosystem for passengers and service providers.
Porter Booking
Digitally book a licensed red-coat railway coolie to carry your luggage to/from the platform. Transparent per-bag pricing.
Wheelchair Service
Pre-book a trained wheelchair attendant for elderly passengers, patients, or differently-abled travellers at major stations.
Meet & Greet
A station representative receives you at the train and escorts you to your exit, taxi, or connecting platform.
Digital & Instant
Book in seconds via your phone. No cash needed at the station — all payments processed digitally.
Verified Workforce
Every porter carries an official Indian Railways badge. Their identity and license are verified before onboarding.
Live Status Updates
Track your booking status in real-time. Get notified when your helper is assigned and on the way.
Empowering Railway Porters
RailAssist is not just for passengers. We believe licensed railway porters deserve better tools, better pay, and more dignity in their work.
Better Income
Access a steady flow of pre-booked customers. No more waiting and competing on the platform.
Digital Payments
Receive earnings directly to your bank account or UPI. No cash handling.
Build Reputation
Your rating grows with each completed job. Higher-rated porters get priority bookings.
Job Security
Registered porters on our platform get consistent work all year round, not just peak season.
Fill Application
Submit your details, service type, and preferred station.
Admin Review
Our team verifies your identity and railway badge within 24-48 hours.
Account Activation
Once approved, log in and start receiving booking assignments.
Earn & Grow
Complete bookings, earn ratings, and grow your digital profile.
Start Your Journey With Us
Whether you're a passenger looking for help, or a porter looking for better opportunities — RailAssist is built for you.